Childbirth Educator Hub

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Effective October 30, 2026 · Version subscriber-terms-2026-10-30

These Subscriber Terms of Use (these “Subscriber Terms”) are between Conduxa LLC, a Texas limited liability company (“Conduxa,” “we,” “us,” or “our”), and you (“you,” “your”). These Subscriber Terms govern your access to and use of the evidence-verification and citation platform for childbirth education known as the Childbirth Educator Hub located at childbirtheducatorhub.com.

1. Scope and Acceptance of These Terms.

1.1 Scope. These Subscriber Terms apply to (a) visitors of childbirtheducatorhub.com (“the Site”); (b) all users of the Platform (as defined in Section 2), and (c) Subscribers who hold a current paid subscription to the Platform. These Subscriber Terms do not govern use of the Platform in the capacity of a Contributor, whose use is governed by the Contributor Terms.

1.2 Acceptance. These Subscriber Terms form a binding agreement between you and Conduxa. By accessing the Site, browsing, creating an account, or using any feature of the Platform in any capacity other than as a Contributor (whose use is governed by the Contributor Terms), you represent that you have read, understood, and agree to be bound by these Terms. If you are entering into these Subscriber Terms on behalf of a company, organization, or other legal entity, you represent that you have the authority to bind that entity to these Subscriber Terms, and the terms “you” and “your” refer to that entity. You must be able to form a legally binding contract to agree to these Subscriber Terms. If you do not agree to these Subscriber Terms, you may not access or use the Site or the Platform.

2. Definitions.

Except where otherwise defined in these Subscriber Terms, the following capitalized terms will have the following meanings:

2.1 “Content” means any material, content, or text made available for download or export through the Platform, which meets the Platform’s evidence requirements.

2.2 “Contributor” means any individual that contributes Content through the Platform.

2.3 “Contributor Terms” means the Contributor Terms of Use that govern the use of the Platform by Contributors, located at childbirtheducatorhub.com/contributorterms.

2.4 “Early Access Period” means the period after the Trial/Beta Period, when the Platform is made available to the public, but before Conduxa announces its official release.

2.5 “Platform” means the evidence-verification and citation platform for childbirth education known as the Childbirth Educator Hub located at childbirtheducatorhub.com, and includes applications, software, databases, and related services.

2.6 “Services” means collectively, the Platform, the Site, and any feature of the Platform, regardless of whether such Services are in Trial/Beta, Early Access, or released to the public.

2.7 “Subscriber” means a Platform user who holds a current paid subscription to the Services.

2.8 “Trial/Beta Period” means the closed beta period during which the Platform and Services were under active development and testing, running from September 24, 2026 through October 12, 2026. Free trials are not part of the Trial/Beta Period.

2.9 “Trial/Beta User” means a user accessing the Platform on a free trial, public trial, or invite-only Beta basis who has not converted to a paid subscription. Any free trial lasts fourteen (14) days and permits up to 10 uploads, but any remaining features of the Platform will be read-only, with no downloads permitted, except that a free-trial user may download the Creator Assist Evidence Brief, up to three (3) per trial.

2.10 “Usage Data” means data relating to your access and use of the Services, including technical logs, metadata, telemetry data, and usage information.

2.11 “User” means any user of the Site or Platform that does not hold a paid subscription to use the Services.

2.12 “Watermark” means a visible overlay (e.g., “TRIAL — not for distribution”) applied to copies served to Trial/Beta Users.

3. License and Use Rights.

3.1 Subscriber License. Subject to these Subscriber Terms and your maintenance of a current paid subscription, Conduxa grants you a limited, non-exclusive, non-transferable, non-sublicensable license to access, download, export, and use Content, for your own personal use, or your own professional childbirth-education practice, including teaching from exported materials in your own live or recorded classes and adapting exported materials for those classes.

If your subscription ends, you may continue to use copies of Content that you downloaded while your subscription was active, subject to the same restrictions set forth in Section 3.2 (no resale, no redistribution, no sublicensing, and keeping all citations and attribution intact). Any new downloads require an active paid subscription.

3.2 Restrictions on Subscriber License. You may not resell, redistribute, sublicense, publish, or commercially republish Content, and may not remove any trademark, copyright, citation annotation, or other attribution or intellectual property or proprietary rights notices from the Content.

3.3 Trial/Beta Users. Trial/Beta Users receive Watermarked copies for personal evaluation only and may not teach from, share, or retain them beyond the Trial/Beta Period.

3.4 Website Visitors. If you are a general website visitor and not a Subscriber, Conduxa grants you a limited right to browse and view the Site and the publicly available portions of the Platform for informational purposes only.

4. Use Restrictions.

In connection with your use of the Services, you shall not:

copy the Platform or any Content, except as expressly permitted by these Terms;
modify, translate, adapt, or otherwise create derivative works or improvements of the Platform or any of its features;
reverse engineer, disassemble, decompile, decode, or otherwise attempt to derive or gain access to the source code of the Platform or any part thereof;
remove, delete, alter, or obscure any trademarks or any copyright, trademark, patent, or other intellectual property or proprietary rights notices from the Platform or the Services;
rent, lease, lend, sell, sublicense, assign, distribute, publish, transfer, or otherwise make available the Platform, or any features or functionality of the Platform, to any third party for any reason, including by making the Platform available on a network where it is capable of being accessed by more than one user at any time;
remove, disable, circumvent, or otherwise create or implement any workaround to any copy protection, rights management, paywall, security features, or access controls in or protecting the Services; or
use the Services in violation of these Subscriber Terms or any applicable law.

5. Eligibility and Account.

By using the Services, you agree and represent that:

you are at least 18 years old and have the legal capacity and authority to enter into these Subscriber Terms;
you will provide accurate account information and keep it current;
you will maintain the confidentiality of, and be responsible for, your login credentials and all activity occurring under your account;
you will not use the Services to promote discrimination, bigotry, racism, hatred, harassment, or harm against any individual or group;
your use of the Services will comply with these Subscriber Terms and all applicable laws.

6. Intellectual Property and Reservation of Rights.

6.1 Ownership of the Services. Conduxa owns all intellectual property rights in the Platform and Services, including, without limitation, the Site, Usage Data, software, computer code (including source code or object code), designs, visual interfaces, graphics, databases, compilations, the Automated Evidence Check, Revision Guidance, Creator Assist, Automated Systems, Unlock Records, Watermarks, and all other Platform and Services elements. All elements contained within our Services are the property of Conduxa, our affiliates, or our third-party licensors, and we reserve all rights to them.

6.2 Ownership of Content. The individual Contributors retain all right, title, and interest in, their Content. Other than the limited license granted to you in Section 3.1, you may not use, copy, redistribute, re-publish, plagiarize, or otherwise appropriate Content derived from the Platform and your use of the Platform does not grant you any rights in the Content.

6.3 Proprietary Notices. You agree not to remove, alter, or obscure any copyright, trademark, service mark, patent, or other proprietary rights notices incorporated in or accompanying the Services or the Platform.

6.4 Reservation of Rights. Conduxa reserves all rights not expressly granted in these Terms. No rights will be granted or implied by waiver or estoppel. You acquire no ownership interest in the Services or Content under these Terms.

7. Third-Party Materials.

The Services may display, include, or make available third-party content (including data, information, software, and other products, services, and/or materials) or provide links to third-party websites or services (“Third-Party Materials”). You acknowledge and agree that Conduxa is not responsible for Third-Party Materials, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof. Conduxa does not assume and will not have any liability or responsibility to you or any other person or entity for any Third-Party Materials. Third-Party Materials and links thereto are provided solely as a convenience to you, and you access and use them entirely at your own risk and subject to such third parties’ terms and conditions.

8. Subscriptions and Billing

8.1 Plans. Access to the Platform is billed under one of two plans available to Subscribers: a monthly plan (billed once per month) and an annual plan (billed once per year). Pricing for each plan is published on the Site and may be updated from time to time.

8.2 Trial/Beta Period. During the Trial/Beta Period, Subscribers may use the Platform free of charge by creating a free account. If your free trial ends and you do not subscribe, your account becomes read-only: you can still sign in and view the Platform, but you cannot download Content.

8.3 Recurring Billing & Autorenewal. Paid subscriptions are billed in advance (monthly for monthly plans and annually for annual plans) and automatically renew at the end of the then-current billing period. You may cancel at any time. Upon cancellation, your access continues until the end of the period you have already paid for, with no further charge, and no 30-day advance notice is required. By providing a payment method, you authorize Conduxa (through our third-party payment processor) to charge that payment method for each recurring fee.

8.4 Price Changes. We may change subscription prices at any time. Price changes apply to your account at the start of your next billing cycle and will be communicated to you by email at least thirty (30) days in advance. Your continued use of the Services after a price change takes effect constitutes acceptance of the new price.

8.5 Failed Payments; Refunds. If a payment fails, we may suspend your access to paid features until the payment is resolved. Except where required by applicable law, all fees are non-refundable. We do not provide refunds or credits for partial billing periods or unused features. All fees, whether under a monthly plan or an annual plan, are non-refundable. Cancellation of an annual plan does not entitle you to a refund of any portion of the prepaid annual fee; your access continues until the end of the paid annual period.

8.6 Taxes. Fees are exclusive of applicable sales and other taxes. Any applicable sales tax will be added to the price at checkout and calculated by our third-party payment processor (Stripe).

8.7 One User Per Account; Plan Misuse. Subscriber subscriptions are meant to be used by a single individual. Subscriber access accounts may not be shared with other Subscribers or Contributors. Conduxa may monitor account usage for indications of multi-person use of a subscription. If we have reason to believe that you are misusing your subscription, permitting others to use your access account, or otherwise circumventing security or paywall controls, we may suspend or terminate your access to the Services, in addition to any other remedies available to us under law.

9. Term and Termination.

9.1 Term. These Subscriber Terms become effective upon your acceptance (as described in Section 1) and continue while you access or use the Services, unless earlier terminated in accordance with these Terms.

9.2 Termination. You may cancel your subscription at any time through your Subscriber account (not all features may be immediately available), or by emailing us at support@conduxa.ai. You may cancel at any time; upon cancellation, your access continues until the end of the period you have already paid for, with no further charge, and no 30-day notice is required (consistent with Section 8.3). Conduxa may suspend or terminate your access without notice for breach of these Subscriber Terms or for other legal, investigative, or operational reasons. We will not have any liability to you for any suspension or termination. Upon termination, all rights granted to you under these Subscriber Terms will terminate, and you must cease all use of the Services, except that you may continue to use copies of Content that you downloaded while your subscription was active, subject to the restrictions in Section 3.2 (no resale, no redistribution, no sublicensing, and keeping all citations and attribution intact); any new downloads require an active paid subscription.

9.3 Survival. Sections 2 (Definitions), 3.2 (Restrictions on Subscriber License), and 4 (Use Restrictions), 6 (Intellectual Property and Reservation of Rights), 10 (Disclaimer of Warranties), 11 (Limitation of Liability), 12 (Indemnification), 13 (Copyrights; Takedown Procedures), 14 (HIPAA Compliance), 17 (Governing Law, Venue and Waiver of Jury Trial, and Dispute Resolution), 18 (No Class Actions), and 19 (General Provisions) will survive any termination of these Subscriber Terms.

10. Disclaimer of Warranties.

10.1 Generally. THE PLATFORM AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY REGARDING CLINICAL ACCURACY OR EVIDENCE CURRENCY. CONDUXA EXPRESSLY DISCLAIMS ANY MINIMUM SERVICE LEVEL, UPTIME, OR SUPPORT COMMITMENTS. THE FOREGOING DISCLAIMERS APPLY, REGARDLESS OF WHETHER THE SERVICES ARE IN ANY TRIAL/BETA, EARLY ACCESS, OR PUBLIC RELEASE PERIOD.

10.2 Medical and Educational Disclaimers.

10.2.1 Platform Remains Educational Only. CONTENT ON THE PLATFORM IS PROFESSIONAL EDUCATION AND IS NOT MEDICAL ADVICE. IT IS NOT A SUBSTITUTE FOR INDIVIDUALIZED CLINICAL JUDGMENT OR FOR GUIDANCE FROM A QUALIFIED HEALTHCARE PROVIDER. NOTHING ON THE PLATFORM CREATES A CLINICIAN-PATIENT RELATIONSHIP BETWEEN CONDUXA, ANY CONTRIBUTOR, AND ANY SUBSCRIBER OR USER. CONDUXA DOES NOT WARRANT THE CLINICAL ACCURACY, COMPLETENESS, OR CURRENCY OF ANY CONTENT.

10.2.2 Accuracy; User Responsibility. EVIDENCE-CURRENCY FLAGS AND SOURCE-CHANGE ALERTS ARE A CONVENIENCE FEATURE, NOT A GUARANTEE. THEY MAY BE INCOMPLETE, DELAYED, OR INACCURATE, AND SUBSCRIBERS AND USERS REMAIN SOLELY RESPONSIBLE FOR THE CLINICAL SOUNDNESS OF MATERIAL THEY TEACH FROM.

10.3 AI Features Disclaimer. WHILE THE CONTENT IS AUTHORED BY HUMAN CONTRIBUTORS, CONTRIBUTORS HAVE ACCESS TO CERTAIN AI FEATURES WITHIN THE PLATFORM THAT MAY ASSIST WITH IMPROVED WORDING AND DRAFTING (“AI OUTPUTS”). AI OUTPUTS MAY GENERATE SUGGESTED LANGUAGE, BUT CONTRIBUTORS MAY CHOOSE WHETHER OR NOT THEY WANT TO USE AI OUTPUT. IF THEY DO USE AI OUTPUT, THE CONTRIBUTOR REMAINS RESPONSIBLE FOR THE FACTUAL INFORMATION INCLUDED IN THEIR CONTENT AND FOR INDEPENDENTLY VERIFYING AI OUTPUT. CONDUXA DOES NOT MAKE ANY REPRESENTATION OR WARRANTY REGARDING THE AI OUTPUTS THAT MAY BE GENERATED FROM USE OF THE PLATFORM’S AI FEATURES. ALL AI OUTPUTS ARE PROVIDED “AS IS” AND WITH “ALL FAULTS.” LAWS AND REGULATIONS GOVERNING USE OF GENERATIVE ARTIFICIAL INTELLIGENCE ARE RAPIDLY EVOLVING, AND CONDUXA DOES NOT GUARANTEE THAT YOUR USE OF THE SERVICES WILL COMPLY WITH APPLICABLE LAWS AND REGULATIONS.

11. Limitation of Liability.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CONDUXA WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS OR DATA, ARISING OUT OF OR RELATING TO THESE SUBSCRIBER TERMS OR THE SERVICES. CONDUXA’S TOTAL AGGREGATE LIABILITY IS LIMITED TO THE GREATER OF (I) $100 AND (II) THE AMOUNTS PAID BY YOU TO CONDUXA IN THE TWELVE MONTHS IMMEDIATELY PRECEDING SUCH CLAIM.

12. Indemnification.

You agree to defend, indemnify, and hold harmless Conduxa LLC, its affiliates, and each of their respective members, managers, officers, and agents from third-party claims, damages, and reasonable expenses (including reasonable attorneys’ fees) arising out of your use or misuse of the Services or your breach of these Subscriber Terms.

13. Copyrights; Notice and Takedown Procedures

13.1 Notice and Takedown. If you believe any materials within the Platform infringe your copyright, you may request removal of those materials by contacting Conduxa at support@conduxa.ai and providing the following information:

Identification of the copyrighted work you believe to be infringed. Please describe the work and, where possible, include a copy or the location of the work.
Identification of the material you believe to be infringing and its location. Please describe the material and provide any other information that will allow us to locate it.
Your name, address, telephone number, and email address.
A statement that you have a good faith belief that the complained-of use of the materials is not authorized by the copyright owner, its agent, or the law.
A statement that the information you have supplied is accurate, and indicating that, under penalty of perjury, you are the copyright owner or are authorized to act on the copyright owner’s behalf.
A signature, or the electronic equivalent, from the copyright holder or authorized representative.

We may terminate the account of any user we determine to be a repeat infringer.

14. HIPAA and Legal Compliance

Conduxa expects all Users and Subscribers to protect patient privacy and confidentiality in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable privacy laws. You remain responsible for protecting and safeguarding protected health information (PHI) when you utilize the Content for teaching and professional use.

15. Privacy and Data.

By using the Services, you consent to the collection and use of your information as described in the Privacy Policy, located at childbirtheducatorhub.com/privacy.

16. Changes to These Terms.

We may modify these Subscriber Terms from time to time. If we make a significant, material change, we will notify you by email or through the Services. Your continued use of the Services after the change takes effect constitutes acceptance of the modified Subscriber Terms. If you do not agree to the modified Subscriber Terms, your sole remedy is to cancel your subscription or stop using the Services before the change takes effect.

17. Governing Law, Venue and Waiver of Jury Trial, and Dispute Resolution.

17.1 Governing Law. These Subscriber Terms are governed by, construed, and enforced under the laws of the State of Texas, without giving effect to its conflict-of-laws principles.

17.2 Venue. Any dispute, claim, or controversy arising out of or related to these Subscriber Terms or the Services, which is not subject to the alternative dispute resolution process under Section 17.3, will be brought exclusively in the state or federal courts located in Travis County, Texas. You hereby consent to the personal jurisdiction of such venue and waive any objection that such venue is not convenient.

You and We expressly waive any right to a trial by jury.

17.3 Informal and Alternative Dispute Resolution. You will first attempt to resolve any dispute with Conduxa informally by emailing support@conduxa.ai, with a written description of the claim. You and Conduxa will work in good faith for at least thirty (30) days to resolve the matter informally before any formal proceeding may commence. In the event that an agreement is not reached during such good faith negotiations, you agree that any dispute must be adjudicated by binding arbitration. You or we may initiate such arbitration by written notice; you may serve us by mail delivered to our registered agent at 5900 Balcones Drive, Suite 100, Austin, Texas 78731, and we may serve you by e-mail at the e-mail address you provided to us as part of your account registration.

Unless we agree on a different set of arbitration rules, the arbitration shall be governed by the Federal Arbitration Act, 9 U.S.C. § 1 et seq., and conducted in accordance with the American Arbitration Association rules.

18. No Class Actions.

You and We agree that any dispute will be brought solely in your individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding.

19. General Provisions.

19.1 Entire Agreement. These Subscriber Terms, the Privacy Policy (childbirtheducatorhub.com/privacy), and the Contributor Terms (childbirtheducatorhub.com/contributorterms, if applicable) comprise the entire understanding between you and Conduxa regarding the Services and Platform and supersede all prior or contemporaneous understandings and agreements, whether written or oral. If you are also a Contributor, the Contributor Terms also apply, and as provided in the Contributor Terms, to the extent there is a conflict between the Contributor Terms and these Subscriber Terms, the Contributor Terms will control.

19.2 Severability. If any provision of these Subscriber Terms is found to be unenforceable or invalid by a court or arbitrator of competent jurisdiction, then only that provision shall be modified to reflect the parties’ intention or eliminated to the minimum extent necessary so that these Subscriber Terms shall otherwise remain in full force and effect and enforceable.

19.3 Waiver. No failure to exercise, and no delay in exercising, on the part of either party, any right or any power hereunder shall operate as a waiver thereof, nor shall any single or partial exercise of any right or power hereunder preclude further exercise of that or any other right hereunder.

19.4 Assignment. You may not assign these Subscriber Terms. Conduxa may assign these Subscriber Terms, including to a successor in connection with a merger, acquisition, or sale of assets.

19.5 Interpretation. Headings and subheadings that precede the text of sections herein are inserted for convenience and ease of reference only and shall not constitute any part of these Subscriber Terms or have any effect on their construction or interpretation. The words “include,” “includes,” and “including” shall be deemed to be followed by the phrase “without limitation.” The word “will” shall be construed to have the same meaning and effect as the word “shall.” When days are referenced in these Terms, it shall mean calendar days unless otherwise specified.

19.6 Compliance with Laws. You shall at all times comply with all applicable laws, statutes, rules, regulations, and ordinances in connection with your use of the Services.

19.7 Export Regulations. The Services may be subject to U.S. export control laws, including the U.S. Export Administration Act and its associated regulations. You shall not, directly or indirectly, export, re-export, or release the Services to, or make the Services accessible from, any jurisdiction or country to which export, re-export, or release is prohibited by law, rule, or regulation. You shall comply with all applicable federal laws, regulations, and rules, and complete all required undertakings (including obtaining any necessary export license or other governmental approval), prior to exporting, re-exporting, releasing, or otherwise making the Services available outside the United States.

20. Contact.

If you have any questions about these Subscriber Terms, you may reach us at:

Conduxa LLC

P.O. Box 136

Del Valle, TX 78617

support@conduxa.ai

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Effective October 14, 2026 · Version privacy-policy-2026-10-14

Effective Date/Last Modified: October 14, 2026

Conduxa LLC (“Conduxa,” “we,” “us,” or “our”), a Texas limited liability company, operates an evidence-verification and citation platform for childbirth education known as the Childbirth Educator Hub (the “Platform”), and website for hosting the Platform located at www.childbirtheducatorhub.com (the “Site”) where childbirth educators upload their teaching materials which are then checked against published medical research and returned with supporting citations. This Privacy Policy explains how we collect, use, share, and protect personal information from the users of the Platform and Site (collectively the “Services”).

1. Acceptance of this Privacy Policy; Changes

By using the Platform and Site, you agree to the terms of this Privacy Policy and consent to our collection, use, disclosure, and retention of your information as described in this Privacy Policy.

If you have not done so already, please also review our Subscriber Terms of Use, found at childbirtheducatorhub.com/subscriberterms (“Subscriber Terms"), and if you contribute content to the Platform, our Contributor Terms of Use, found at childbirtheducatorhub.com/contributorterms (“Contributor Terms”), each of which contain provisions that limit our liability to you and waive certain rights (Subscriber Terms and Contributor Terms, collectively the “Terms”).

IF YOU DO NOT AGREE WITH ANY PART OF THIS PRIVACY POLICY OR OUR TERMS, PLEASE DO NOT USE OR ACCESS THE PLATFORM OR SITE.

The Effective Date of this Privacy Policy is set forth at the top of this Privacy Policy. We may update this Privacy Policy from time to time. Updates will be posted with a revised “Effective Date/Last Modified” date. We encourage you to review it regularly to stay informed about how we protect your information. For significant, material changes to this Privacy Policy, we will use commercially reasonable efforts to notify you by email if you have an account with us, at least 30 days before the effective date of the changes. Your continued use of the Services after the Effective Date constitutes your acceptance of the updated Privacy Policy. The amended Privacy Policy supersedes all previous versions.

2. Information We Collect

Information you give us:

Account details: your email address and a password, which we never see in plain text it is stored only in protected, scrambled (hashed) form by our login provider. Your display name defaults to your email address until you change it in your profile.
Profile details (optional): a credential label (for example, “ICEA-certified”), your professional organization, a short bio, and a profile photo.
Billing details: your subscription plan and status. Card and billing details (such as a billing postal code) are entered directly with our payment processor, Stripe, and never reach Conduxa servers.
Uploaded materials: the slide decks and PDFs you upload, the text we extract from them, and the sources and citations you confirm for each page.
Support requests: bug reports, which may include a screenshot you annotate, the page address, and browser error messages; and questions you type into the in-app help.

Information collected as you use the Services, sometimes automatically:

Activity records: uploads, publishing, downloads (who downloaded which file and when), evidence checks, and when you copy or choose example wording.
Usage Data: usage data and technical information related to your session and usage data, date and time of access to the website, device type and operating system, internet service provider, browser type and version, and internet protocol address.
Agreement acceptance records: which version of our agreements you accepted and when, and your IP address and browser at the time.
Technical information: IP address, browser type, and screen size, in server logs and when you submit a bug report.
Referral information: which referral link you arrived from, if applicable, and a one-way code derived from your payment card (not the card number) so we can prevent self-referral.

What we do NOT collect:

We do not collect your phone number or home address. We do not collect sensitive personal information, including precise geolocation, religion, political beliefs, racial or ethnic origin, health diagnosis, sexuality, citizenship or immigration status, or genetic or biometric data. We do not track your location.

Educators’ uploaded materials are about childbirth and may contain photos or stories of real people. That is the educator’s content, not data Conduxa collects about users, and the Contributor Terms requires educators to hold releases for any identifiable person.

3. How We Use Your Information

To run your account and the Platform, including checking your materials against published research and adding citations.
To process payments and manage your subscription.
To enforce download limits, keep audit records of evidence checks, and prevent abuse and fraud.
To answer support requests and fix problems.
To send you account, receipt, and service emails.
To measure the unique subscribers who downloaded each contributor’s materials.
To comply with legal or investigatory obligations.

We do not sell your personal information, and we do not use it for advertising.

3A. Artificial Intelligence Services

To check materials against research, Conduxa sends the text of your slides or pages to two AI providers:

Anthropic (Claude), which scores how well an evidence source supports each page and writes example wording through generative AI. We do not authorize Anthropic to use inputs to train any of its models.
Voyage AI, which converts text into a numeric form used to find matching research. Conduxa has opted out (as of October 1, 2026) of Voyage AI’s use of our data for training, so Voyage AI keeps nothing after processing the text (“zero-day retention”). Content sent to Voyage AI before the opt-out may still be used.

These providers receive only the text needed for the task, not your account details.

4. Data Sharing with Third Parties

Service Providers (Sub-processors): Conduxa uses the following service providers who process data on our behalf, each limited to what it needs:

ProviderWhat it receives / Why
Supabase, Inc.All account, activity, billing-status, and consent records / Database and sign-in
Cloudflare R2Uploaded files, exports, photos, and bug-report screenshots / File storage
Vercel, Inc.Web requests, including IP address / Website hosting
RailwayBackground processing of uploaded files
Stripe, Inc.Name, email, and card and billing details, entered directly with Stripe / Payment processing
Anthropic; Voyage AIAI processing as described in Section 3A.
ResendEmail address and email content / Email delivery
UpstashIP address and user ID / Short-term rate limiting

What other users can see:

Other users can see only what you choose to publish: your display name, credential, professional organization, bio, photo, and your published, download-approved materials. Your unpublished uploads are visible only to you.

Content Auditors and administrators (credentialed reviewers and the people who administer the Platform) can see the records of evidence checks and the slide text involved, in order to review them. An administrator may be a representative of a professional organization Conduxa works with.

Legal Requirements: We may disclose your information if required by law, court order, or governmental authority, or where necessary to protect the rights or safety of users or others.

Business Transfers: We may disclose or transfer information as part of a merger, acquisition, or sale of our business.

Conduxa does not sell your personal information to data brokers or to unaffiliated third parties for their independent marketing purposes.

5. Data Retention

InformationHow long we keep it
Account and profileWhile your account is open; deleted on request after it closes.
Published materials or Contributor ContentWhile they remain on the Platform. Published materials usually stay after their author leaves, because other educators rely on them; you may remove an item yourself with the Remove button, or ask us in writing, as described in the Contributor Terms.
Discarded, never-published uploadsDeleted automatically after 30 days.
Agreement acceptance and audit recordsFor as long as any of your published materials remain on the Platform, plus 4 years.
Trial/Beta-period contentDeleted when the Trial/Beta ends (October 12, 2026).
Billing recordsKept by Stripe under its own policies.
Server logsKept by Vercel under its own retention.

You may request a copy of your data before deletion by emailing support@conduxa.ai.

6. Your Privacy Rights

Depending on your state of residence, you may have the following rights:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal information
Portability: Request an export of your data in a structured, machine-readable format
Opt-out of third-party sharing: Email support@conduxa.ai with subject "Opt Out of Third-Party Sharing"
Opt-out of marketing communications: Use the unsubscribe link in any marketing email, or email support@conduxa.ai
Limit the use of your information: Request we only use your data as necessary to provide our service
Complaint: Lodge a complaint with your state's consumer protection authority

Requests are currently handled manually by Conduxa; there is no self-service export yet. To exercise any of these rights, contact us at support@conduxa.ai. We will respond within the time limits required by applicable law. We will not discriminate against you for exercising any privacy right. You may designate an authorized agent to submit a request on your behalf. We may require verification of your identity and the agent’s authority.

7. Jurisdictional Scope; Where your Information is Stored

The Services are intended for use only by individuals and businesses located in the United States. We do not target the Services to residents of the European Economic Area, the United Kingdom, Switzerland, Canada, or other non-US jurisdictions.

Data is transferred to and stored in the United States. If you access the Platform from outside the United States, you do so at your own risk and consent to the collection and transfer of your information to the United States for processing. Conduxa does not represent that the Services comply with the GDPR, UK GDPR, PIPEDA, or other non-US data protection laws.

8. Security

Access to personal information is restricted by account and role, enforced in the database itself (row-level security), so one user cannot read another user’s private records. Those access rules are tested automatically on every code change. Security reviews are run before each testing round; the most recent, on September 29, 2026, found and fixed a gap before any misuse. Data is sent over encrypted connections (TLS/SSL). No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. In the event of a data breach that affects your rights, we will notify you as required by applicable law.

9. Children’s Privacy

The Platform is for professional childbirth educators, doulas, nurses, and others who teach expectant families, who must be 18 or older to use it. The Platform is not directed at children under the age of 18, and Conduxa does not knowingly collect information from anyone under 18. If you believe a minor has submitted information through the Platform, please contact us at support@conduxa.ai and we will delete it promptly.

10. Cookies and Tracking

We use minimal session cookies to maintain login state and prevent duplicate form submissions. We do not use third-party advertising cookies, tracking pixels, or behavioral advertising technologies. Because we use only cookies that are strictly necessary, we do not show a cookie banner at this time. You may disable cookies in your browser settings, though this may affect platform functionality.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If we make a significant, material change, we will use commercially reasonable efforts to notify you by email or on the Platform before it takes effect. We encourage you to review this Privacy Policy for changes often.

12. Contact Us

For privacy questions or to exercise your privacy rights, contact Conduxa at the following methods of contact:

Conduxa LLC

PO Box 136

Del Valle, TX 78617

Email: support@conduxa.ai

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