Childbirth Educator Hub

PRIVACY POLICY

Effective October 14, 2026Version privacy-policy-2026-10-14

Effective Date/Last Modified: October 14, 2026

Conduxa LLC (“Conduxa,” “we,” “us,” or “our”), a Texas limited liability company, operates an evidence-verification and citation platform for childbirth education known as the Childbirth Educator Hub (the “Platform”), and website for hosting the Platform located at www.childbirtheducatorhub.com (the “Site”) where childbirth educators upload their teaching materials which are then checked against published medical research and returned with supporting citations. This Privacy Policy explains how we collect, use, share, and protect personal information from the users of the Platform and Site (collectively the “Services”).

1. Acceptance of this Privacy Policy; Changes

By using the Platform and Site, you agree to the terms of this Privacy Policy and consent to our collection, use, disclosure, and retention of your information as described in this Privacy Policy.

If you have not done so already, please also review our Subscriber Terms of Use, found at childbirtheducatorhub.com/subscriberterms (“Subscriber Terms"), and if you contribute content to the Platform, our Contributor Terms of Use, found at childbirtheducatorhub.com/contributorterms (“Contributor Terms”), each of which contain provisions that limit our liability to you and waive certain rights (Subscriber Terms and Contributor Terms, collectively the “Terms”).

IF YOU DO NOT AGREE WITH ANY PART OF THIS PRIVACY POLICY OR OUR TERMS, PLEASE DO NOT USE OR ACCESS THE PLATFORM OR SITE.

The Effective Date of this Privacy Policy is set forth at the top of this Privacy Policy. We may update this Privacy Policy from time to time. Updates will be posted with a revised “Effective Date/Last Modified” date. We encourage you to review it regularly to stay informed about how we protect your information. For significant, material changes to this Privacy Policy, we will use commercially reasonable efforts to notify you by email if you have an account with us, at least 30 days before the effective date of the changes. Your continued use of the Services after the Effective Date constitutes your acceptance of the updated Privacy Policy. The amended Privacy Policy supersedes all previous versions.

2. Information We Collect

Information you give us:

Account details: your email address and a password, which we never see in plain text it is stored only in protected, scrambled (hashed) form by our login provider. Your display name defaults to your email address until you change it in your profile.

Profile details (optional): a credential label (for example, “ICEA-certified”), your professional organization, a short bio, and a profile photo.

Billing details: your subscription plan and status. Card and billing details (such as a billing postal code) are entered directly with our payment processor, Stripe, and never reach Conduxa servers.

Uploaded materials: the slide decks and PDFs you upload, the text we extract from them, and the sources and citations you confirm for each page.

Support requests: bug reports, which may include a screenshot you annotate, the page address, and browser error messages; and questions you type into the in-app help.

Information collected as you use the Services, sometimes automatically:

Activity records: uploads, publishing, downloads (who downloaded which file and when), evidence checks, and when you copy or choose example wording.

Usage Data: usage data and technical information related to your session and usage data, date and time of access to the website, device type and operating system, internet service provider, browser type and version, and internet protocol address.

Agreement acceptance records: which version of our agreements you accepted and when, and your IP address and browser at the time.

Technical information: IP address, browser type, and screen size, in server logs and when you submit a bug report.

Referral information: which referral link you arrived from, if applicable, and a one-way code derived from your payment card (not the card number) so we can prevent self-referral.

What we do NOT collect:

We do not collect your phone number or home address. We do not collect sensitive personal information, including precise geolocation, religion, political beliefs, racial or ethnic origin, health diagnosis, sexuality, citizenship or immigration status, or genetic or biometric data. We do not track your location.

Educators’ uploaded materials are about childbirth and may contain photos or stories of real people. That is the educator’s content, not data Conduxa collects about users, and the Contributor Terms requires educators to hold releases for any identifiable person.

3. How We Use Your Information

To run your account and the Platform, including checking your materials against published research and adding citations.

To process payments and manage your subscription.

To enforce download limits, keep audit records of evidence checks, and prevent abuse and fraud.

To answer support requests and fix problems.

To send you account, receipt, and service emails.

To measure the unique subscribers who downloaded each contributor’s materials.

To comply with legal or investigatory obligations.

We do not sell your personal information, and we do not use it for advertising.

3A. Artificial Intelligence Services

To check materials against research, Conduxa sends the text of your slides or pages to two AI providers:

Anthropic (Claude), which scores how well an evidence source supports each page and writes example wording through generative AI. We do not authorize Anthropic to use inputs to train any of its models.

Voyage AI, which converts text into a numeric form used to find matching research. Conduxa has opted out (as of October 1, 2026) of Voyage AI’s use of our data for training, so Voyage AI keeps nothing after processing the text (“zero-day retention”). Content sent to Voyage AI before the opt-out may still be used.

These providers receive only the text needed for the task, not your account details.

4. Data Sharing with Third Parties

Service Providers (Sub-processors): Conduxa uses the following service providers who process data on our behalf, each limited to what it needs:

Provider	What it receives / Why
Supabase, Inc.	All account, activity, billing-status, and consent records / Database and sign-in
Cloudflare R2	Uploaded files, exports, photos, and bug-report screenshots / File storage
Vercel, Inc.	Web requests, including IP address / Website hosting
Railway	Background processing of uploaded files
Stripe, Inc.	Name, email, and card and billing details, entered directly with Stripe / Payment processing
Anthropic; Voyage AI	AI processing as described in Section 3A.
Resend	Email address and email content / Email delivery
Upstash	IP address and user ID / Short-term rate limiting

What other users can see:

Other users can see only what you choose to publish: your display name, credential, professional organization, bio, photo, and your published, download-approved materials. Your unpublished uploads are visible only to you.

Content Auditors and administrators (credentialed reviewers and the people who administer the Platform) can see the records of evidence checks and the slide text involved, in order to review them. An administrator may be a representative of a professional organization Conduxa works with.

Legal Requirements: We may disclose your information if required by law, court order, or governmental authority, or where necessary to protect the rights or safety of users or others.

Business Transfers: We may disclose or transfer information as part of a merger, acquisition, or sale of our business.

Conduxa does not sell your personal information to data brokers or to unaffiliated third parties for their independent marketing purposes.

5. Data Retention

Information	How long we keep it
Account and profile	While your account is open; deleted on request after it closes.
Published materials or Contributor Content	While they remain on the Platform. Published materials usually stay after their author leaves, because other educators rely on them; you may remove an item yourself with the Remove button, or ask us in writing, as described in the Contributor Terms.
Discarded, never-published uploads	Deleted automatically after 30 days.
Agreement acceptance and audit records	For as long as any of your published materials remain on the Platform, plus 4 years.
Trial/Beta-period content	Deleted when the Trial/Beta ends (October 12, 2026).
Billing records	Kept by Stripe under its own policies.
Server logs	Kept by Vercel under its own retention.

You may request a copy of your data before deletion by emailing support@conduxa.ai.

6. Your Privacy Rights

Depending on your state of residence, you may have the following rights:

Access: Request a copy of the personal information we hold about you

Correction: Request correction of inaccurate information

Deletion: Request deletion of your personal information

Portability: Request an export of your data in a structured, machine-readable format

Opt-out of third-party sharing: Email support@conduxa.ai with subject "Opt Out of Third-Party Sharing"

Opt-out of marketing communications: Use the unsubscribe link in any marketing email, or email support@conduxa.ai

Limit the use of your information: Request we only use your data as necessary to provide our service

Complaint: Lodge a complaint with your state's consumer protection authority

Requests are currently handled manually by Conduxa; there is no self-service export yet. To exercise any of these rights, contact us at support@conduxa.ai. We will respond within the time limits required by applicable law. We will not discriminate against you for exercising any privacy right. You may designate an authorized agent to submit a request on your behalf. We may require verification of your identity and the agent’s authority.

7. Jurisdictional Scope; Where your Information is Stored

The Services are intended for use only by individuals and businesses located in the United States. We do not target the Services to residents of the European Economic Area, the United Kingdom, Switzerland, Canada, or other non-US jurisdictions.

Data is transferred to and stored in the United States. If you access the Platform from outside the United States, you do so at your own risk and consent to the collection and transfer of your information to the United States for processing. Conduxa does not represent that the Services comply with the GDPR, UK GDPR, PIPEDA, or other non-US data protection laws.

8. Security

Access to personal information is restricted by account and role, enforced in the database itself (row-level security), so one user cannot read another user’s private records. Those access rules are tested automatically on every code change. Security reviews are run before each testing round; the most recent, on September 29, 2026, found and fixed a gap before any misuse. Data is sent over encrypted connections (TLS/SSL). No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. In the event of a data breach that affects your rights, we will notify you as required by applicable law.

9. Children’s Privacy

The Platform is for professional childbirth educators, doulas, nurses, and others who teach expectant families, who must be 18 or older to use it. The Platform is not directed at children under the age of 18, and Conduxa does not knowingly collect information from anyone under 18. If you believe a minor has submitted information through the Platform, please contact us at support@conduxa.ai and we will delete it promptly.

10. Cookies and Tracking

We use minimal session cookies to maintain login state and prevent duplicate form submissions. We do not use third-party advertising cookies, tracking pixels, or behavioral advertising technologies. Because we use only cookies that are strictly necessary, we do not show a cookie banner at this time. You may disable cookies in your browser settings, though this may affect platform functionality.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If we make a significant, material change, we will use commercially reasonable efforts to notify you by email or on the Platform before it takes effect. We encourage you to review this Privacy Policy for changes often.

12. Contact Us

For privacy questions or to exercise your privacy rights, contact Conduxa at the following methods of contact:

Conduxa LLC

PO Box 136

Del Valle, TX 78617

Email: support@conduxa.ai